Paula Pace, M.S. – Professional trainer, speaker, consultant, and author

Improve company communication with the help of a professional trainer and author. Paula Pace, distinguished speaker and author, offers hands-on training workshops.

Leadership

Leadership

Great speakers inspire the masses, but it is the task of organizational leaders to inspire the masses to move mountains.

Paula Pace

Today’s leaders have great responsibility. Whether they lead a department, work group, project or team, people look to them for information, direction and connection. Leaders have the potential to change lives and determine success with the proper leadership skills. With this responsibility comes the need for leadership training. Consider:

  • Is your vision and mission merely a plaque on the wall in your reception area, or is it a guiding force for success that permeates your entire organization?
  • Employees overwhelmingly look to their managers for information that will help them understand their world and do their job. Do your managers have the interpersonal skills  and leadership style required to lead?

Good leaders embrace the challenge of building commitment, leading change, managing resistance and motivating their staff to move forward. Good leaders constantly review their skills and seek additional leadership development. They grow their ability to manage conflict and confrontation. They understand their leadership style and its influence on different personalities, and they constantly enhance their skills through leadership training.

Help your leaders to understand and use their leadership style and give them the communication tools, leadership skills and leadership development they need to drive the success of your organization. Classes focused on leadership training include:

Interpersonal Agility

Everyone in an organization needs a basic understanding of communication and leadership skills are based on a firm foundation of interpersonal skills. Whether you review and reinforce current skills or learn new communication and leadership skills, this class will strengthen your position in the organization. This class is designed for leadership training as well as for those in non-leadership positions.

Participants will have an opportunity to:

  • Define their personal style of communicating and understand how it impacts others.
  • Work with, not against, different personality styles.
  • Understand and demonstrate focused listening skills.
  • Recognize, understand and use non-verbal skills.
  • Use self disclosure to improve employee connection and productivity.
  • Give and receive feedback.
  • Paraphrase and summarize.
  • Manage conflicts and confrontation.
  • Give credit to others.
  • Ask good questions and give good answers.

The Leader as Communicator

Leadership development requires an understanding of and commitment to the vision, mission and values of the organization. This leadership training class provides the tools with which to manage resistance, build commitment, address business issues and lead change through varied leadership styles. This leadership training class is designed for people in leadership positions.

Participants will have an opportunity to:

  • Reduce ambiguity and confusion.
  • Change attitudes.
  • Foster participation.
  • Build commitment.
  • Translate important messages, making them relevant to your employees.
  • Improve communication skills.
  • Listen without judgment.
  • Answer questions more effectively and credibly.
  • Manage resistance to the messages.
  • Improve employee participation and involvement.
  • Address critical business issues.

Leading in Times of Challenge and Change

We live in changing times. Our economy and the world are challenged with moving forward and finding success in today’s uncertain climate. We depend on our leaders throughout the organization to lead the change. Give your leaders the leadership development they need to guide employees through change. This leadership training class is designed for people in leadership positions.

Course participants will have the opportunity to:

  • Learn techniques for communicating.
  • Use and diffuse the company grapevine.
  • Embrace new direction; build commitment.
  • Translate and deliver tough messages.
  • Reduce anxiety, confusion and fear.
  • Remain positive; engage employee energy.
  • Manage resistance.
  • Answer questions more effectively and credibly.
  • Speak to motivate; build commitment, raise morale.
  • Address critical business issues.

The Leader as Facilitator

The facilitator works with people to bring ideas together to solve problems or reach agreement. Facilitation encourages and combines ideas, produces collaborative decision making and saves time. Leadership training includes the ability to facilitate groups and this leadership development class provides the skills and tools to be a facilitator. This class is designed for people in leadership positions.

Participants will have an opportunity to:

  • Understand the need for and process of facilitation.
  • Recognize the power of ideas.
  • Recognize the power of contribution.
  • Review and learn communication skills required for good facilitation.
  • Learn and apply facilitation tools.
  • Maintain neutrality.
  • Sharpen ability to focus on process and outcomes.

Business Writing

The written word is the backbone of businesses. It is the result of your thinking and the result of conversations you have with others. Ultimately, it is the product and proof of your hard work. Good writing skills enhance your image by enabling you to inform, persuade and motivate.

All employees need basic writing skills; in addition, an effective leadership skills program will include business writing training for all leadership styles. This leadership development class not only enhances your ability to be a good, effective writer but helps you to enjoy the process. It is designed for people in leadership positions and can be modified for those in non-leadership positions.

Participants will have an opportunity to:

Organize thoughts into sentences, paragraphs and documents

  • Present ideas clearly to inform or persuade.
  • Be less intimidated by the rules of grammar.
  • Improve memo, letter, proposal, and report writing.
  • Control tone, structure, style and format.
  • Understand new business writing guidelines.
  • Avoid common business writing mistakes.
  • Improve visual appeal.
  • Evaluate your own writing.
  • Write in a powerful, results-oriented manner.